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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathleen VanAntwerp

June 11, 2026

1  out of  5
rating by Kathleen VanAntwerp
"My credit card got hacked and I was on automatic pay. As soon as I got the notice I called and gave them my new credit card. I was told it would take a couple of days to process. I still had no proof that it would be paid, I paid it myself and got confirmation by my credit card company that it was in fact paid. That was June 4. It is now June 11 and I got a cancellation notice on both my car and homeowners insurance. When I called today I asked to speak to Jason Bush and was told he wasn't in. When I asked when he would be in I was told he didn't know but maybe tomorrow. I was told that they didn't have the new credit card number on record. I gave it on June 4th. What is going on with this company? We have been a State Farm customer for many years without a claim."
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John C

June 10, 2026

5  out of  5
rating by John C
"Very helpful and accommodating staff. I've been using them as my insurance carrier for 10+ years. Highly recommend."
We responded:
"Hi John - Thank you so much for your wonderful review! I am thrilled to hear my team has been helpful and accommodating, and that you’ve trusted us as your insurance carrier for 10+ years. I truly appreciate your loyalty and recommendation for Jason Bush State Farm Insurance Agency—thanks again!"
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Laura DiPierro

June 3, 2026

5  out of  5
rating by Laura DiPierro
"Great service, the agent was friendly and professional."
We responded:
"Laura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jason Bush’s Team—we are always here to help!"
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Victoria Caravaggio

June 1, 2026

5  out of  5
rating by Victoria Caravaggio
"Today I called State Farm, the Wayne location and spoke to Will who guided me and helped me with my car insurance policy. He was so helpful and I’m so beyond grateful for his help and his expertise. He made this process very stress free for me and I couldn’t thank him enough."
We responded:
"Thank you so much for taking the time to leave a review! We’re thrilled to hear that Will was able to guide you through your car insurance policy and make the process stress-free. Your kind words mean a lot—especially to the team. We’ll be sure to share this with Will and the rest of the group. If you ever need anything, we’re here to help! — Jason Bush State Farm Agency"
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Betty Ann Mangold

May 14, 2026

5  out of  5
rating by Betty Ann Mangold
"The agent Luigi was very patient and informative. He provided all the information I needed and in less than two hours had full coverage on my home and vehicle Plus he saved me money."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Luigi was able to provide you with the information you needed and secure full coverage for your home and vehicle so quickly. Saving you money while ensuring you’re well protected is exactly what we strive for. We truly appreciate your trust in Jason Bush State Farm Agency and look forward to serving you in the future! "
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Mary Ann Pizzi

May 12, 2026

5  out of  5
rating by Mary Ann Pizzi
"Will was so knowledgeable, helpful and cooperative. Nice to have my own agent to create tact when I need assistance and he is always readily available. Will definitely makes State Farm proud.Totally unlike NJM where I can only converse with whoever answers the phone. I rate Will with five stars. 😀"
We responded:
"Thanks so much for the kind words and positive feedback! I'm really glad to hear Will has been so helpful and easy to reach whenever you need him. He’s a great part of our team, and it’s great to know he’s making a difference. We’ll be sure to pass along your kind words to him. Thanks again for sharing your experience at Jason Bush State Farm Agency!"
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Barb Matchett

May 4, 2026

5  out of  5
rating by Barb Matchett
"I had some changes to make and Luigi was very professional and got the job done quickly."
We responded:
"Hi Barb, Thank you so much for your 5-star review! We truly appreciate the trust you’ve placed in us to handle your auto and home insurance. It’s been our pleasure to serve you, and we look forward to continuing to provide you with exceptional customer service, just as we have for the past 40 years. Wishing you a wonderful day!"
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Nick Stefano

May 1, 2026

5  out of  5
rating by Nick Stefano
"I’ve always work with Luigi out of this office. He is always professional and really knows his stuff. If I happen to leave a message, he gets right back to me. Nothing like great, professional service. Would never consider using another agency. Keep up the great work! Sussex County Weather"
We responded:
"Thank you for your 5 Star review NIck! We look forward to continuing to provide the best of service for your Auto Insurance for years to come. Have a great week! "
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Susan Heimall

April 21, 2026

5  out of  5
rating by Susan Heimall
"Was interested in a quote. Got a call back from Luigi. What a blessing. He spent the time with me and answered all the questions I had and gave me a clear picture of what I can do to save money with the same coverage. I now have a great agent and new cost effective policies or both home and auto. Thank You !"
We responded:
"Hi Susan - thank you for taking the opportunity to share your excellent customer experience, and Luigi's great service levels, setting up your Auto and Home insurance! We look forward to providing you with the best of service in the years ahead. Have a great day!"
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Henry Chicas

April 16, 2026

5  out of  5
rating by Henry Chicas
"Great costumer service from will"
We responded:
"HI Henry - thanks so much for your 5-star review! We truly appreciate your business and look forward to continuing to provide the best of customer service."
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Martha Cruz

April 10, 2026

5  out of  5
rating by Martha Cruz
"Rapid response. Great service!"
We responded:
"Hi Martha - thanks so much for your 5-star review! We truly appreciate your business and look forward to taking care of all of your insurance needs while providing the highest level of service. Have a great day. "
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Jake Reilly

April 9, 2026

5  out of  5
rating by Jake Reilly
"Luigi helped cut my car insurance in half and save on new home insurance. And already saved a family member a couple thousand on home and auto as well. Great customer service and great prices"
We responded:
"HI Jake - thank you so much for your 5-star review! We really appreciate your kind words and look forward to assisting you and your family with the highest level of customer service. Have a great day! "
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Joseph Masi

April 2, 2026

5  out of  5
rating by Joseph Masi
"Luigi at Jason Busch Agency is top notch, he's always courteous and professional and gets the job done. It's always a pleasure working with him. Whether it's paying a premium, adding a new policy or updating an old one, he makes it look easy."
We responded:
"Hi Joe - thank you for recognizing Luigi's great customer service with a 5-star review! Your kind words mean a lot to us, and we look forward to continuing to provide you with top-notch service. Have a great day! "
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Susan Kowalewski

June 29, 2025

5  out of  5
rating by Susan Kowalewski
"I reached out to Jason' office for some clarification on my auto insurance. Alina Turek initially had taken my problem and I instantly was assured of a good outcome. I never felt so comfortable speaking with Alina as she has an incredible way of addressing your issue and following through. She listened, she reviewed my polices and she took the time to resolve my issue. I was very pleased and also I must say she has a pleasant way of listening to you and not just rambling off what State Farm's policies are. She goes the extra mile to make sure that al my premiums are the best that I can get. She is a true asset to this office and I hope she continues as I truly was pleased with her efforts."
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Kim Ng

June 15, 2025

5  out of  5
rating by Kim Ng
"I stopped by this office to inquire the cost to insure my 2 SUVs and a Condo. And I met Luigi Cruz, the Insurance Representative of this office. He was very helpful and patiently went over the coverage I needed for both SUVs and Condo item by item. I am so grateful to meet Luigi in helping me making informed decision on my coverage options. All in all, I highly recommend Luigi whenever you need insurance coverage."
We responded:
"Hi Kim - thanks you so much for taking the time to complete a review recognizing Luigi's great service. We look forward to providing the best of service for your policies and assisting you with all of your future needs. Welcome to the Jason Bush State Farm family. "
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Kenny Kistler

May 22, 2025

1  out of  5
rating by Kenny Kistler
"I’ve been a State Farm customer for 15 years with both homeowners and life insurance policies, and I filed my first ever claim. I discovered moisture and mold in my basement bathroom, and I acted immediately — hiring a licensed plumber and a mold mitigation company. The damage turned out to be caused by a hidden leak in a cast iron pipe behind the wall, confirmed by professionals. My policy language covered it, but my claim was denied. The reasons kept changing — first a “gradual leak” was cited as their excuse, then it became a “rot” excuse, even though no one from State Farm ever inspected the opened wall or consulted the people who repaired it. The manager who made the final decision hadn’t even reviewed the claim details until weeks after the denial. State Farm's only concern was to wiggle out of their responsibility to me as a loyal customer. The entire process was inconsistent, unprofessional, and unfair. My plumber said he’d never seen a customer denied for something like this, and my mold mitigation company said the same. I submitted a formal appeal, but I got no response from corporate leadership. State Farm's inane commercials talk about being a “good neighbor.” That hasn’t been my experience when I actually needed their help. They're useless, careless, and sloppy. Their national reputation is in the toilet for a reason. I'm going with NJM for my homeowners insurance. They've actually been great with my auto insurance for over a dozen years. Stay away from State Farm. Far away."
We responded:
"Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must be. Please know that claims decisions are made based on policy terms and are not determined by agents. We take all concerns seriously and strive to provide the best service possible. If you would like to discuss this further, please reach out to us directly. We appreciate your loyalty and hope to have the opportunity to improve your experience in the future."
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George Hamway

December 12, 2024

5  out of  5
rating by George Hamway
"I reached out to this office to obtain a quote for boat insurance. What a great experience working with Alina. She was able to get me a quote (at a very reasonable rate) and binding coverage by the end of the day, which helped me out greatly. She was very responsive, knowledgeable and extremely professional. I can’t say enough nice things about this office and my overall experience. Thank you for your help and I highly recommend this office"
We responded:
"Hi George - Thank you so much for taking the time to leave a review. We strive to provide the best of customer service so thank you for recognizing Alina for her contributions. We appreciate your business. Have a great day! "
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Hank Sharp

October 31, 2022

5  out of  5
rating by Hank Sharp
"claim was handled better than I could have imagined. Great office. Great company."
We responded:
"Hey Hank - I'm so happy we were able to get you taken care of - I really appreciate your business and you taking time to review us on google. "
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Katakuri

July 14, 2022

5  out of  5
rating by Katakuri
"I'd like to thank Amanda for her amazing work and experience. Quick easy and most importantly efficient! She deserves all the praise in the world and possibly a raise for a job well done."
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Michael Holzschuh

June 28, 2022

5  out of  5
rating by Michael Holzschuh
"Amanda was an absolute pleasure to work with and so helpful in addressing my needs for homeowners insurance and reviewing my current policies for where I could have better coverage. She walked me through the process and coverage for my first home and I could not have been more thankful for her assistance. I would highly recommend Amanda and Jason Bush's office for insurance."
We responded:
"Thank you so much for taking the time to do a review of your experience with us. We look forward to taking care of all of your auto insurance home insurance and life insurance. Remember we are just a call, email or text away should you need anything. Have a great day!"
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Nicholas Narh

March 30, 2022

5  out of  5
rating by Nicholas Narh
"Had a great experience working with Amanda Rivera on my policy. She was very thoughtful in explaining my coverage options and helping me make informed decisions on my policy."
We responded:
"Hi Nicholas, thanks so much for your review. We strive to provide the best in service for your auto insurance and home insurance tell mom and dad we said hello!"
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Bryan Ortiz

March 7, 2022

5  out of  5
rating by Bryan Ortiz
"Amanda Rivera is amazing at what she dose. Went from paying $300 a month to under $200 a month, got me life and renters insurance. Highly recommend calling her if you need insurance. She got you"
We responded:
"Hi Bryan - thanks for taking the time out to write us a review. I am happy to hear you enjoyed working with Amanda in securing your auto insurance, home insurance / renters insurance and life insurance."
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Valerie Thomas

October 20, 2021

5  out of  5
rating by Valerie Thomas
"Jason Bush is responsive and personable. We highly recommend him. He explained everything in detail. Thank you for your professionalism."
We responded:
"Valerie thanks so much for taking the time to do a review. It was great to meet with you and your son to get your auto insurance needs handled. Have a great day!"
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Ashley Pontus

June 29, 2021

5  out of  5
rating by Ashley Pontus
"Highly recommend! Jason and his team always respond to me right away and handle things as soon as possible. Very helpful and professional!"
We responded:
"Hi Ashley - thx so much for the review. Its great to have another great Renters Insurance customer!"
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Alyssa Donnelly

January 26, 2021

5  out of  5
rating by Alyssa Donnelly
"I can't say enough good things about Jason's office. Jason is personable and always takes care of his customers. He advises and guides you on your best and appropriate policy. He is quick to respond and his office takes care of my policy changes or inquires right away."
We responded:
"HI Alyssa - Thanks so much for taking the time to write a review for us. I appreciate your business and look forward to continuing to take care of you. Jason"